email: info@thepramparlour.com | tel: 0161 327 0073
Pram Parlour
Experienced, trusted pram cleaning and maintenance
Pushchairs, buggies and car seats are some of the hardest working equipment in a growing family’s home. Whether it’s spilt milk, crumbs, mud or mould, it’s easy for them to quickly become germ and bacteria havens.
That’s where Pram Parlour comes in. We provide a professional deep cleaning service for buggies, prams, strollers and car seats that’s convenient, quick and super easy to use, delivering your equipment back to you pristine clean, sparkling and germ free within a few days.
Pram Parlour is recommended by manufacturers. and are the official cleaning partners of Egg Stroller & Oyster prams.
Official Cleaning Partner
Every clean is a step towards a happier, healthier family
Your family’s health and wellbeing are the most important things to you – and us! So if you’re getting everything ready to welcome a new baby, want to continue to ensure the wellbeing of your little one or are ready to pass your equipment on to someone else, we’re here to help.
We take all the hassle of cleaning, servicing and repair away, freeing you up to focus on what’s important while saving money and keeping prams and buggies out of landfill. Let us get your baby equipment as close to new as possible, so you can concentrate on making lasting memories with your loved ones.
Frequently asked questions
What’s involved in the cleaning & servicing process?
We do a safe and thorough clean on all parts of your pram, adhering to manufacturers’ guidelines and using a combination of hand washing and air drying.
We also carry out a full clean service on the chassis, frames, wheels, and other hardware. We oil and tighten and check everything’s working ok!
Do you have a price list?
You can check prices for our cleaning services and book online here.
Where are you located?
We clean and service everything at our workshop in Altrincham, Greater Manchester, and we have a drop-in shop nearby. The addresses are here. We also offer collection and delivery throughout England, Scotland and Wales.
Do you collect in my area?
Almost certainly! We cover some regions with our own van fleet, and everywhere else with tracked & insured couriers.
How long does the process take?
Once we’ve received your items, we usually require 7-10 working days to complete and check our work. We don’t take short cuts, but if you’d like a faster service we’ll do our best to accommodate.
When do I pay?
We ask for a 30% deposit at the time of booking, and the balance is due before we return your order. We will send you a payment link for payment online or by bank transfer.
Are my items insured?
Yes. Your items are insured from the moment we collect or receive them to when you get them back. Check our terms for specific insurance details.
Do you do repairs?
Our technicians carry out a wide range of repairs to frames, fabrics and other items. Sometimes we spot problems you may not have known about, and we’ll contact you to discuss repair options and costs.
Can you remove mould?
We do our best to get everything as clean and safe as possible, taking advice from manufacturers about the most appropriate processes and products. We often encounter mould on fabrics, and occasionally black mould, which can leave permanent marks. We do not use peroxide, bleach, or any other mould/mildew removal products, so if you are unsure about whether to use your prams etc if mould is present, we strongly recommend seeking advice from a qualified source, such as the following:
https://www.nhs.uk/common-health-questions/lifestyle/can-damp-and-mould-affect-my-health
https://www.asthma.org.uk/advice/triggers/moulds-and-fungi/
Is my deposit refundable?
We’re happy to refund your deposit in full up to the last working day before your collection, unless we have sent you packaging for courier transport, in which case we will deduct £20 from the deposit amount.
Do you supply spare parts?
We source new and use parts from range of brands and suppliers, but we cannot guarantee to get exactly what you need. Please check with us in advance of booking.
What can’t you repair or clean?
Items are cleaned in accordance with manufacturers’ instructions. We do our best to get everything as clean and safe as possible, but it is not always possible to remove mould from hardware or fabrics. We do not use peroxide, bleach, or any other mould/mildew removal products, so if you are unsure about whether to use your prams etc. if mould is present, we strongly recommend seeking advice from a qualified source, such as the following:
https://www.nhs.uk/common-health-questions/lifestyle/can-damp-and-mould-affect-my-health/
https://www.asthma.org.uk/advice/triggers/moulds-and-fungi/
We will not clean car seats which have passed their manufacturers’ recommended life span or damaged equipment that doesn’t conform to Health and Safety standards. Recently a car seat was sent in for cleaning. When the covers were removed, we could see that it was irreparably damaged. The customer was consulted and the seat was disposed of at their request.
How do I know the cleaning solutions you use are safe for my baby?
We clean in accordance with manufacturers’ guidelines and use mild, non-toxic detergents. We do not use fabric softeners as these can sometimes affect the flame retardant properties of certain fabrics.
If you have concerns about allergies, please contact us so we can tailor our process to your requirements.
What if my pram only needs a light clean. Is the price lower?
While a lot of the dirt we deal with is visible, our deep cleaning ensures that all dirt and bacteria are dealt with. That’s why we don’t differentiate on pricing. Our prices are the same regardless of the level of surface dirt. The only extra charges are for any additional repairs, which we would always call you about to discuss.
What if I’m not happy with the service I’ve received?
Contact us as soon as possible so we can try and put things right!
What our customers say
My experience with Pram Parlour was excellent – their service was lovely and efficient, and my pram set and car seat were returned looking good as new! x
Put your prams in safe hands
We’ll handle the mess so you can focus on family